TERMS & CONDITIONS
CUSTOMER CARE
At Down Home, our goal is to create a home using one-of-a-kind, authentic, unpretentious pieces to create a simple Down Home life in a complex world.
​
We strive to offer you, and all of our customers, the best service and high end quality in all of our products. Offering authentic goods is our most important aspect of our business, we spend a great deal of time and effort to find original antiques and high-quality, American-made products when we offer newly made items.
PRIVACY & SAFETY
We receive, collect and store any information you enter on our website to provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the internet, login; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits, page interactions and methods use to browse away from the page. We also collect personally identifiable information, including name, email and password; payment details, comments, feedback and reviews.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services. Your data may be stored through Wix.com's data storage. They store all data on secure servers behind a firewall for everyone's privacy and security.
PAYMENT METHODS
​We accept all major credit cards and PayPal.
At our shop location, we accept all major Credit cards, Venmo and cash payments.